Scenario 2: The Effect of Firing the Program Manager on Staffing for the Second Phase of the Project
Ordinarily, I would handle performance issues with a performance plan. However, this scenario does not permit the time to do so. Therefore, when the client complained one month into the project about the program manager’s performance, I would have addressed it immediately by removing her from the project. Client satisfaction is the number one priority. The obvious recruitment challenge is time. The project is already underway and has timelines that must be met. It seems that the work is getting done without the project managers involvement. Therefore, instead of attempting to hire a new project manager for this critical project I would temporarily assign one of the team leaders to the project managers position while attempting to find a permanent replacement.
The previous project manager was an external hire who got the job based on her degree and experience in the field. Therefore, it seems like the most feasible option is to hire an internal candidate. Someone who is already familiar with the project.
Due to the obvious lack of time, I think it would be a promising idea to temporarily assign a team leader to the project manager position. This would provide time to get a staff person reassigned to the position.
According to the scenario, the project manager would need to sign off on the hiring of a new employee. However, it seems that the project manager was just fired for poor performance. Therefore, instead of hiring a new employee, I would reassign an existing staff member to the project. In order to do that I would need to communicate with the branch chief, vice president of the training solutions division, the chief operating officer, chief financial officer, and the vice president of human resources.
References
Heathfield, S. M. (n.d.). Progressive Discipline in the Workplace and How It Works. Retrieved March 08, 2019, from https://www.thebalancecareers.com/what-progressive-discipline-1918092
Juneja, P. (n.d.). MSG Management Study Guide. Importance of Employee Retention. Retrieved March 08, 2019, from https://www.managementstudyguide.com/employee-retention.htm
Juneja, P. (n.d.). MSG Management Study Guide. Employee Retention Strategies. Retrieved March 08, 2019, from https://www.managementstudyguide.com/employee-retention-strategies.htm
Juneja, P. (n.d.). MSG Management Study Guide. HR and Employee Retention. Retrieved March 08, 2019, from https://www.managementstudyguide.com/role-of-hr-in-employee-retention.htm