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Research some of the background of recent Baldrige recipients.

Quality and Competitive Advantage For this week, address both of the following questions: Research some of the background of recent Baldrige recipients. How do they integrate quality into their business strategies? Discuss different approaches that these firms use....

Assignment 2: Goleman’s Leadership Styles Powerpoint Presentation

In Chapter 4 of your text on table 4.2 there are listed six leadership styles as presented by Goleman. Consider that you are preparing a presentation to your employees about leadership. Your goal is to have them understand the differences in the six styles and explain...

MGT430 Week 3 Assignment: Process Design for Great Customer Service

Week 3 Assignment – MGT430 Process Design for Great Customer Service For this week’s assignment, think of a casual dining restaurant that you frequent. The process of fulfilling a customer’s needs and creating a satisfying dining experience begins when the customer...