Think Fast, Talk Smart: Communication Techniques

Identify points to help with communication with patients, with co-workers, and with managers or other members of the leadership team for which you may work for. Discuss one point in particular that you can use in everyday conversations to help facilitate better communication. Find one scholarly article to back your argument and include concepts from it into the paper. Explain a way in which verbal and non-verbal communication each can be used with techniques covered in the video.